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Qiaopu electrical service to customers
2011-12-15 20:39:59
 

Qiaopu electrical service to customers

1, Qiaopu electrical service to enable customers to obtain, in the pre-sale, sale to a variety of services, and strive for customer satisfaction.
2, the company is willing to provide technical advice, and provide relevant technical information, such as product samples, product brochures, etc.. When necessary, the special requirements involved in the design of products to help customers calculate the special requirements of the technical parameters of the product.
3, the contract is signed, Qiaopu electrical sent to the company welcomes customers to implement supervision, the client company will actively cooperate with the presence of the company's staff, and provide the convenience of work and life. And full attention and presence to improve customer questions about product manufacturing quality comments and suggestions.
4, due to transport reasons, resulting in damage or damage to the product packaging, the company will send someone to help users negotiate the claim with the transport sector, and actively send people to repair, to achieve customer satisfaction.
5, the product reaches the customer on arrival, if found tainted evidence, for the wrong or less for other issues, the company received the notice, immediately sent to the site to services and treatment.
6, the product testing and the installation process, if found Qiaopu electrical product quality issues, the company after receiving the notice, be answered within 24 hours to resolve, to ensure customer satisfaction.
7, if confirmed by both sides, were indeed manufactured products on the causes of quality problems, and who can not continue to use, the company will be responsible for "three", that is, repair, replace or return.
8, disagreement or if the quality is difficult to determine, subject to the inspection authority, and the test results found unqualified, Qiaopu appliances will bear all incurred direct losses and expenses, including sampling costs, transportation costs and inspection fees and so on.
9, according to the user installation needs, the company can send personnel and technical guidance.
10 year warranty for one year, but within three years, a variety of quality problems arise, such as really a manufacturing reasons, Qiaopu appliances will be responsible in the end


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