Returns processing procedures of Ningbo Qiaopu Electric Co., Ltd.

Accepting the return of sales operations department clerk, warehouse keeper, the tally clerk received customer returns requirements shall be verified: To understand the reason for the return and make the initial determination and confirm Ningbo Qiaopu Electric company to guarantee the return of rationality, when necessary, on-site verification.
The case of a customer misunderstanding, misunderstandings should be prepared to explain the work, as verified returns contents (list of customer returns) to fill in the "return approval processing single by the department manager, branch manager agreed to report to the vice president of approval be implementation.
3 carriers, logistics companies, dealers should be promptly sent people to Ningbo Qiaopu Electric Co., Ltd. Paul handle return material authorization has been accepted handle single RETURN commissioned handling (transport drivers) should be issued "orders" .
4 Ningbo Qiaopu Electric Co., Ltd. Paul production departments warehouse, tally received a return material authorization processing single, you should verify its contents, learn more about the customer returns the contents of the authenticity, verified and timely processing of the following methods.
a return material authorization processing single, "returns a list of" verified return content, timely and quality control personnel, salesman, carriers drivers and distributors (or client) with verification of returned products, screening, analysis the formation of the cause and responsibility of the return, and make confirmation.
b. Ningbo Qiaopu Electric Co., Ltd. assurance and quality control in accordance with the return of reason and responsibility, the formation of the returned product analysis report, the manager of the departments audit, vice president for approval. Cause analysis, and relevant departments to develop corrective and preventive measures, and to verify the corrective and preventive measures effect.